FAQ
Do you have questions about your stay at Hotel Indigo Krakow - Wawel Castle? We have compiled answers for you to the most frequently asked questions about bookings, hotel services and facilities.
Reservation and check-in
You can make a reservation online via our website, by phone on 08001215820 or by sending an e-mail to info@indigokrakow-wawel.pl.
Check-in is possible from 15:00 and check-out by 12:00.
Yes, we offer this option at an additional cost, subject to room availability. Please contact reception in advance.
Rooms and facilities
Yes, we have a room adapted to the needs of people with disabilities.
Yes, all our rooms are equipped with air conditioning for year-round comfort.
Yes, each room is equipped with tea and coffee making facilities and a minibar.
Restaurant, bar, café
Yes, our Heritage & Hip Restaurant Bar Cafe restaurant is open to both hotel guests and external visitors.
Breakfast is served in the restaurant - from 6:30 a.m. to 10:30 a.m. and in the bar - from 7:00 a.m. to 12:00 p.m.
Yes, we encourage you to book a table in advance, especially for a dinner or larger groups.
Fitness & SPA
Yes, access to the gym, sauna, salt cave and relaxation area is free of charge for hotel guests.
The Fitness Zone is available 24 hours a day, while the Spa Zone is available from 9am to 10pm.
Parking and location
Yes, we have a limited number of parking spaces in the underground garage. It is necessary to book a space in advance.
The entrance to the car park is on 8 Św. Agnieszki Str.
Yes, you can get from the airport to the hotel by car (about 30-40 minutes) or by train to the Central Station, from where you can take the tram to the ‘Stradom’ stop.
Conferences and events
Yes, we have two meeting rooms - the Limina and the Boardroom - which can be customised.
Please feel free to contact our sales department by email at: sales@indigokrakow-wawel.pl or by phone.
Didn't find the answer to your question?
Contact us – we will be happy to answer all your questions and help you with anything you need:
Phone: +48 537 181 868
E-mail: info@indigokrakow-wawel.pl